Influence of psychosocial processes on burnout in nursing

The purpose of this study is to analyze the influence of social support in the workplace, imbalance and interpersonal conflicts on burnout. The sample consists of 706 nursing professionals. Burnout was estimated by MBI-HSS, social support by a scale of 9 items, imbalance by 5 items and interpersonal conflicts by 6 items. Results indicate that social support, imbalance and interpersonal conflicts were significant predictors of emotional exhaustion. Social support and interpersonal conflicts were significant predictors of personal accomplishment. And emotional exhaustion, interpersonal conflicts and personal accomplishment showed significant influence on depersonalization. Results indicate buffering effects of social support in the relationship between imbalance and the emotional exhaustion.