Psychological contract perceived breach and burnout among emergency service workers

This study tested a modified version of a theoretical model of Janssen, de Jonge and Bakker (1999) about specific relationships between work stressors and attitudinal and behavioral outcomes among emergency service workers. Moreover, it is attempted to link psychological contract perceived breach with burnout. The modified model proposes five central domains of the work situation: task characteristics, working conditions, organizational trust, interactional justice and perceived breach. Specifically, the outcomes proposed are: job satisfaction, burnout and health consequences. All these hypothesized relationships were simultaneously tested using a structural equations modelling technique. The results of a series of AMOS analyses indicate that the postulated model fits well to the data. Results are discussed in order to conceptual integration and direction for future interventions.