Effect of cognitive-emotional training on job satisfaction and burnout on nursing staff: A pilot study

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Objective: The purpose of the research was to evaluate the effect of cognitive-emotional training in the improvement of job satisfaction and reduction of burnout, of the nursing staff of a social security hospital in the state of Jalisco, Mexico. Method: The design of the study was quasi-experimental, pre and post-test. The diagnosis of job satisfaction and occupational burnout was obtained from one hundred participants, which was made up of the total number of nursing staff workers on the morning shift. The assessment instruments used were the MSL35 questionnaire on Motivation and Work Satisfaction (MSL-35, García, Pacas y Ramírez, 2006) and the Occupational Burnout Scale (EDO, Uribe-Prado, 2010). Subsequently, seven workers were randomly selected to form each of the groups (experimental and control). The intervention was with a cognitive-emotional technique in eight sessions of two hours each, where the reactions to work stress and coping skills were analyzed. Finally, the participants of both groups were re-assessed; the one-factor ANOVA statistic and the Cohen index were used to determine the effect of the intervention. Results: Significant differences were found between the experimental and control group in job satisfaction and burnout after the intervention. The effect size was (d = .68) in the 32\% of motivation; and in 59\%, of job satisfaction (d = 1.46); in 25\% the level of emotional exhaustion was decreased (d = .52) and in 33\%, depersonalization (d = .70). Conclusions: Emotional cognitive training had a positive effect on motivation and job satisfaction and reduced the level of emotional exhaustion and depersonalization in the study group.
Year of Publication
2019
Journal
Ansiedad y Estrés
Volume
25
Issue
1
Number of Pages
35-41
Date Published
06/2019
Type of Article
Journal article
ISSN Number
1134-7937
ISBN Number
2174-0437
DOI
10.1016/j.anyes.2019.04.002